Lumo Tim Tim Rattles – 3-Piece Baby Sensory Toy Set

At Ahad Baby Shop, we strive to ensure complete customer satisfaction. However, if you receive a damaged or defective product, we offer a return and refund within 24 hours of delivery.

Eligibility for Return/Refund

• Only damaged or defective products are eligible for return/refund.
• The customer must raise a complaint within 24 hours of delivery.
• A proper unboxing video of the product must be provided as proof.

How to Initiate a Return/Refund?

1. Contact Us Immediately
   • Call/WhatsApp: 9819142850
   • Email: ahadbabyshop@gmail.com
2. Provide Required Details
   • Order number
   • Product images/videos (clearly showing damage/defect)
   • Unboxing video (mandatory for refund approval)
3. Pack the Product Securely
   • Return the product in its original packaging.
4. Return Process
   • Once we receive the returned product, our team will inspect it.
   • If approved, the refund will be processed to the original payment method within 3-5 business days.

Important Notes

• Returns are accepted only for damaged/defective items.
• No returns/exchanges for change of mind or wrong size/color selection.
• Shipping charges (if applicable) are non-refundable.

For any questions, contact us at:
📞 9819142850
✉️ ahadbabyshop@gmail.com
🌐 https://ahadbabyshop.in

Thank you for visiting and shopping at Ahad Baby Shop. Following are the terms & conditions that constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within 1-2 working days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

We are offering free shipping for your orders.

In most of the cases shipment will be delivered within 4-6 working days. Delivery delays can ocassionally occur.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number.

Damages

In case any damage occurs during transit, kindly inform us within 24hrs of delivery at ahadbabyshop@gmail.com

Refund Policy

Our Refund Policy provides detailed information about options and procedures for returning your order, kindly visit below link for further details:

Refund and Returns Policy